In case of emergenciesIf your True Blue Credit Card, Visa Debit card or rediCARD is lost or stolen, please call the Visa hotline on (02) 9959 7480 or 1800 224 004 (24 hours a day, seven days a week) immediately.
On receipt of your notification, your card will be cancelled immediately.
To order a new card, click on the link below and, once completed, please fax to (03) 8624 5892 or post to:
Defence Bank
PO Box 14537
Melbourne VIC 8001
To download a replacement card application form, click here.
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