The Defence Bank app displayed on a phone

The award-winning Defence Bank app.

The Defence Bank app displayed on a phone

Our award-winning app is another easy way to access and manage your money on the go. This simple and secure app is packed full of features. It’s like having one of our friendly staff with you for anywhere, anytime banking.

Round ups.

Round up your purchases to the nearest dollar, with the funds transferred to your nominated savings account.

Learn more about Round Ups.

Look Who's Charging.

Identify exactly who with and where you spend your money from within the app and on your eStatements. 

Learn more about Look Who's Charging.

PayID.

Receive payments easily and in real-time using your mobile number or email address. No more BSBs and account numbers.

Learn more about PayID.

Downloading the app.

Search 'Defence Bank' in the App Store or Google Play.

Logging in to the app.

  1. Enter your member number and password.
  2. Enter your four-digit PIN.
  3. Tap the arrow button and you should receive an SMS with a six-digit code.
  4. Enter the code and select 'Register'.

To access the Defence Bank app, you will need to be registered for Online Banking and to have an Android device running Android 5.0 software or later, or an iOS (Apple) device running iOS10.3 or later.

If you’re not registered for Online Banking, you can visit a branch or call 1800 033 139.

If you’re already registered for Online Banking, you do not need to re-register. Simply download the Defence Bank app to your phone and follow the prompts.

Once downloaded, initially enter your member number and Online Banking password. You’ll then be prompted to create a 4-digit app PIN.

You can easily update your contact details through the Defence Bank app anywhere, anytime.

  1. Log into the Defence Bank app.
  2. From the main menu, select ‘My Details’.
  3. Select ‘Update Contact Details’ or ‘Update Address Details’ depending on what you need to update.
  4. Update your details and select ‘Save’.

You can increase and decrease your daily transfer limit by logging into the Defence Bank app or Online Banking and following these steps:

App.

  1. Log in to the Defence Bank app.
  2. Select ‘Manage Accounts’ within the menu.
  3. Tap ‘Transaction Limits’.
  4. Select your new ‘External Limit’ (to pay someone with a bank account that's not with Defence Bank), Internal Limit (to pay someone with a Defence Bank account), or ‘Bill Limit’ (BPAY), and click Update.

Online Banking.

  1. Log in to Online Banking.
  2. Tap on ‘Settings’ from the top menu.
  3. Select ‘Transaction Limits’.
  4. Select your new ‘External Limit’ (to pay someone with a bank account that's not with Defence Bank), Internal Limit (to pay someone with a Defence Bank account), or ‘Bill Limit’ (BPAY), and click ‘Update’.

Once you have increased your daily transfer limit, it will stay at this amount until you manually decrease it. That’s why we recommend you lower your amount immediately after making a big once-off transfer. It’s a good and safe habit to get into.

If you wish to transfer money greater than $20,000, simply contact the team at Australia’s Defence Bank on 1800 033 139 between 8am and 6pm AEST/AEDT Monday to Friday, or visit your local branch.