One call and you're with us
Even when you can’t venture into one of our branches, Defence Bank is available for you – Monday to Friday, 8am to 8pm (AEST) – when you dial our Contact Centre on 1800 033 139.
Our Contact Centre is located in Australia, so you'll speak with someone who understands the specific financial and customer service needs of our members. Whoever answers your phone call will be ready to take ownership of your requirements and see your query or concern through to its completion.
Whether it’s face-to-face contact you prefer, fast efficient Mobile Banking or the convenience of a toll-free phone call, Defence Bank gives you many options to contact us, whichever suits you best.