An Executive Management Team comprising of the following members oversees the day-to-day operations and ongoing development of Defence Bank:
BEc(Hons), MComm, LLB, FAICD, CMS, FAMI, SA Fin
Managing Director and CEO
With a strong background in financial services, Jon brings to the team a breadth of experience across multiple companies at both CEO and Board level.
Jon was appointed CEO in 2006 and Managing Director in 2014 and since that time has overseen the transition of the then ‘Defence Force Credit Union’ to Defence Bank Limited, tripling asset size and doubling profitability within this period. Jon has extensive Senior Management experience having been CEO for Host Plus 1997-2002, Director and General Manager at Australian Unity Funds Management 2002-2004 and CEO of AustSafe Super 2005-2006.
Jon has been Trustee for the Defence Bank Foundation since 2014, a charity that provides much needed funds for current and ex-serving Australian Defence Force Members.
Chief Operating Officer
Garry has over 40 years management experience in Financial Services with a particular emphasis on the areas of Lending, Credit and Fraud Mitigation. He oversees the key operational areas of Retail, Lending, HR, Marketing and Business Technology.
B.Bus. Accounting, Grad. Dip. Banking and Finance
Chief Risk Officer
With three decades of Financial Services experience covering Investment Management, Treasury, Risk Management and Risk Governance, as Chief Risk Officer, Mano's role is to champion sound risk management behaviour and practices throughout Defence Bank. His role is to both advise the business about the benefits of robust enterprise risk management and to create a whole business view of risk management information across all risk categories.
Mano's management background has seen him hold senior positions at Australian Unity and NAB prior to joining Defence Bank in 2013.
B Com, FFin, CPA
Chief Financial Officer
Dean is a member of CPA Australia and a Fellow of the Financial Services Institute of Australasia. Dean has over 15 years experience in banking and financial services both locally and internationally, and is responsible for the Finance function of Defence Bank. Appointed as CFO in 2011 Deans experience includes Financial Controller and assistant to Executive VP at GMAC 1995-2000 as well as New Markets & Strategic Initiatives Manager and Regional Controller for Asia Pacific operations for GMAC 2001-2007. Dean’s experience extends to Financial Controller for Members Equity Bank from 2007 prior to joining Defence Bank in 2011.
Chief Information Officer
With over 25 years of industry experience, Ian manages our Business Technology and Business Systems Departments, ensuring Defence Bank remains an innovative industry leader. Ian has gained extensive experience and knowledge across all areas of IT including Developmental, Operational, Technical and Programming.
Ian previously held senior positions at Elders IXL, Bank SA, Fauldings Pharmaceutical and Data Action before commencing at Defence Bank in 2002.
Executive Manager – People and Culture
With over 18 years in banking and financial services, and experience overseeing both HR and Marketing at a strategic and operational level, Kristen is responsible for the delivery of excellence in the People and Culture practices across the employment lifecycle at Defence Bank. Kristen is a certified member of the Australian Human Resource Institute and a passionate people leader and mentor, focused on people development, business outcomes and continuous improvement.
Dip. Finance Services, Adv. Dip Management, Dip Retail Business Admin
Executive Manager – Retail
With 20 years experience in the Finance Industry, Dean leads our Retail Bank, which include our Branch Network, Contact Centre and Investments Team. Dean maintains ownership of Retail's general operations, capability framework and sales performance.
Dean has extensive senior management experience having worked for 17 years at NAB and MLC Mortgage Solutions prior to joining Defence Bank.
Bachelor in Business, Marketing & International Business
Executive Manager - Marketing
With a strong background in the digital space, Damian joins the team with over 12 years’ experience in Sales & Marketing across a range of disciplines. He is responsible for the management of the Marketing team at Defence Bank. Damian has a well-grounded background with a major national retail brand and his experience includes various positions at Optus spanning 2004-2015 including SCD Manager Business performance & Ops Manager, Channel Marketing Manager SMB Telesales, National Acquisition Marketing Manager (SME) National Manager Lead Generation as well as Digital Sales Transformation & Segmentation Manager.
Dip. Finance Services, Dip. Training and Assessment, Executive Coach
Executive Manager – Lending
Celia has been in the banking and mortgages industry for over 20 years, and is responsible for the end-to-end functionality of Defence Bank’s lending environment.
Prior to joining Defence Bank, Celia held a diverse range of senior leadership roles at NAB, Citibank and Macquarie.