About

An Executive Management Team comprising of the following members oversees the day-to-day operations and ongoing development of Defence Bank:

David Marshall

David Marshall

Chief Executive Officer

Skills and experience

David Marshall commenced as CEO at Defence Bank in February 2018 and has since initiated a major member experience transformation program aimed at reducing Member effort at every touchpoint.

David has spent over 30 years in the financial services sector in New Zealand and Australia. During this time he has led major retail and business banking divisions at Suncorp, Westpac and Commonwealth Bank, leading them through significant customer driven transformations. David has also sat on the Advisory Board of Afterpay.

Prior to joining Defence Bank, David was CEO at Hume Bank, a regional customer-owned Bank based in New South Wales (NSW) and Victoria (VIC). He is a passionate advocate for the member-owned banking sector and its place within the contemporary financial services landscape within Australia. 

David grew up on a farming property in New Zealand and studied at Lincoln College (Canterbury University), London Business School and Wharton Business School.

Dean Barton

Dean Barton

B Com, FFin, CPA

Chief Financial Officer

Skills and experience

Dean joined Defence Bank as Chief Financial Officer in 2011 and has primary responsibility for the banks financial and regulatory reporting, management reporting and budgeting as well as funding and capital management. Dean also acts as Company Secretary to Defence Bank. 

Dean has had over 20 years local and international experience in financial roles most recently as Financial Controller for ME Bank and prior to that as Asia-Pacific Regional Financial Controller for GMAC Financial Services. 

Dean is a Fellow  of CPA Australia and the Financial Services Institute of Australia as well as being a graduate member of the Australian Institute of Company Directors. 

Dean holds a B. Com from the University of Western Australia majoring in Accounting and Economics.

Celia Cannavan

Celia Cannavan

Dip. Finance Services, Dip. Training and Assessment, Executive Coach

Chief Lending Officer

Skills and experience

Celia has been Chief Lending Officer since joining Defence Bank in early January 2017 and is responsible for the lending, collections and fraud portfolios for the bank. 

Before joining Defence Bank, Celia worked in a variety of roles spanning consumer banking, 3rd party distribution, transformation, operations, sales and capability including a number of senior leadership roles at NAB, Citibank, Macquarie and Suncorp. 

In addition to Celia’s financial qualifications, her training as an Executive Coach at the Institute of Executive Coaching and Leadership, provide her with a unique and invaluable skillset when leading her team and delivering on Defence Bank’s future vision for its members.

Dean Talbot

Dean Talbot

Dip. Finance Services, Adv. Dip Management, Dip Retail Business Admin

Chief Sales & Service Officer

Skills and experience

For the past five years Dean has been responsible for increasing sales and implementing processes to deliver a better member experience by leading Defence Bank’s Retail Distribution teams as Chief Sales and Service Officer. 

These teams include the national branch network, Melbourne based Contact Centre and Wealth and Investments team. Dean has also been accountable for the delivery of the Branch of the Future refurbishment. 

With over 20 years of experience in banking and finance, Dean has held senior management and banking positions across both major and mutual institutions including NAB where he held a number of leadership positions. 

Dean is a former AFL listed player with Geelong and holds industry qualifications which include a Diploma of Financial Services and Advanced Diploma of Management.

Linda Craven

Linda Craven

BSc, MBA, GD Computing

Chief Digital & Information Officer

Skills and experience

Linda Craven became Defence Bank’s Chief Digital & Information Officer (CDIO) in August 2018 and brings with her over 20 years’ experience in technology and consulting within the financial services sector.

Linda holds an MBA, graduating with distinction from the New York Institute of Technology. She also holds a Graduate Diploma in Computing, a Bachelor of Science and is a Graduate of Australian Institute of Company Directors (GAICD). 

Her previous work history saw her successfully lead teams and projects at ANZ, NAB, Ernst & Young Consulting and IBM Global Services delivering significant transformational outcomes. 

As CDIO, Linda is responsible for leading the Defence Bank technology strategy and platforms with a goal to making it easier for our members to bank with us, improving efficiencies and driving technology innovations. 

Makala Schofield

Makala Schofield

MAcc, MBA

Chief Operating Officer

Skills and experience

Makala was appointed Chief Operating Officer, Defence Bank in July 2018.  She has responsibility for Defence Bank’s Member and Employee experience and will oversee the People & Culture, Marketing and Operations functions where she will strengthen Defence Bank’s capabilities and innovation in marketing strategy, product development, member segmentation, corporate affairs, communications, and analytics.

Makala has over 20 years’ experience in financial services.  Prior to joining Defence Bank, Makala held a variety of senior positions at Westpac, Australia Post, CUA and CGU Insurance covering strategy, distribution, marketing, product and data analytics.

Makala is a board member of Habitat for Humanity a not-for-profit organisation and a member of the Special Events committee for Epworth Hospital.

Makala has a Masters of Accounting (Macc) and a Masters of Business Administration (MBA).

Mano Simos

Mano Simos

B.Bus. Accounting, Grad. Dip. Banking and Finance

Chief Risk Officer

Skills and experience

Mano has been Chief Risk Officer at Defence Bank since October 2013 and is primarily responsible for the development and oversight of the Bank’s Risk and Compliance Management Framework.

Mano leads a team who collaborate with both the business executives and their teams providing guidance and advice on the implementation of these frameworks. This second line function remains independent of the business and provides the Board and the Risk and Compliance Committee with assurance and insights around management of our current and emerging enterprise risks.

Mano was appointed Company Secretary in September 2016 and is secretary to the Risk and Compliance Committee, Governance Committee and Remuneration Committee and is a Graduate Member of the Australian Institute of Company Directors.

Prior to joining Defence Bank, Mano worked at the NAB directly with the Business Banking CRO and Group Executive Business Banking as secretary to its Risk Committee and responsible for Risk Governance.

Kristen Bugeja

Kristen Bugeja

BCom, CAHRI

Executive Manager – People and Culture

Skills and experience

Kristen Bugeja leads the People and Culture team at Defence Bank, bringing with her over 20 years’ experience in the financial services sector.

During the course of her career, Kristen has had extensive experience in delivering cultural change that underpins Defence Banks strategy. Throughout her time with Defence Bank, Kristen has successfully driven change across a range of HR functions including career development, talent and leadership programs and staff engagement.

Under her guidance Defence Bank was a finalist in the Australian HR Awards 2017 for ‘Best Change Management Strategy’ and Australian HR Awards 2016 for ‘Employer of Choice’.

Kristen is a certified member of the Australian Human Resources Institute.

Michael O'Reilly

Michael O'Reilly

BA, Grad Dip Marketing

Executive Manager - Marketing

Skills and experience

Michael joined Defence Bank as Executive Manager of Marketing in December 2017 and brings with him over 22 years’ of product and marketing experience within the financial services sector.

Prior to joining Defence Bank, Michael was responsible for developing marketing strategies across a range of mutual and major financial institutions including Teachers Mutual Bank, Community First Credit Union, CommSec and Lloyds TSB.

Michael’s past experience also includes a period abroad working as a Product Manager for Lloyds TSB.   

At Defence Bank, Michael leads a team to deliver upon the day-to-day marketing functions with specific responsibility for brand, marketing strategy and product.    

Call 1800 033 139
phone
BSB 833-205