Great service

Great service that is the envy of others

Every aspect of Defence Bank’s operations – and every one of our staff – function according to a defined set of values with ‘excellent service for members’ at the top of the list.

We endeavour to respond to the needs of our members in a consistent, accurate and courteous manner - service that goes beyond the norm.

By making service a priority, Defence Bank stands head and shoulders above other financial institutions that may pay lip service to notions of great service, but don’t necessarily make it a reality.

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