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Internet Security

The following tips have been supplied to enable you to assist Defence Bank to protect your funds when using Online Banking:

  • Ensure you run the latest anti-virus and anti-spyware software at all times
  • Never provide your password or account details to anyone as a result of an unsolicited email or other form (Defence Bank will never ask for your password)
  • Ensure you are dealing with the correct site - defencebank.com.au - by logging in directly from your browser
  • Change your password often (do not use obvious options, especially birth dates)
  • Do not disclose or keep a record of your password
  • Never let anyone see you logging in
  • Ensure you log out and close down at the end of your Online Banking session, particularly if you are using a common access computer
  • When you login to Online Banking, confirm your last login details (found on the Welcome screen)
  • If you feel your Online Banking security has been compromised, contact Defence Bank immediately to arrange a new password

Call 1800 033 139 or visit your local branch

Refer to our DPS brochure for full details.

Call 1800 033 139
BSB 833-205