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Overseas Payments

  • Defence Bank offer you a premium, personalised incoming and outgoing Telegraphic Transfer payment service to ensure you get the best possible value for money. To learn more about either option click below:

    Sending money - Outbound Telegraphic Transfer

    Receiving money - Inward Telegraphic Transfer

     

     

    Telegraphic Transfer

    Maybe you would like to make a payment to someone overseas or you’d like to send a financial gift to a family member or friend living in another country?

    A Telegraphic Transfer (TT) (also known as a “Wire”), is an efficient way to send money overseas in a choice of more than 130 currencies – click here to view currencies. Whatever the amount you are sending, funds are transferred electronically to the beneficiary’s bank account in their local currency and will normally take 2-3 business days to reach their bank^. This is a more cost effective and quicker way to send funds abroad.

    Defence Bank offers access to electronic Telegraphic Transfers from both Defence Bank Online Banking and through the Defence Bank Mobile Banking App.

     

    Telegraphic Transfer features:

    • Access to more than 130 currencies
    • Send via
      • Defence Bank Online Banking
      • Defence Bank Mobile App
      • Defence Bank Branch
    • Funds usually received by beneficiary bank within 2-3 business days
    • Cost effective way to send money overseas

     


     

    Sending money - Outbound Telegraphic Transfer


    What details do I need to send a TT?

    • You will need to provide full details of the beneficiary’s bank account, including their IBAN (International Bank Account Number) if they are in Europe.
    • To comply with Australian Government regulations, you must also provide the beneficiary’s full street address.
    • Please note that TTs are sent via a network of correspondent banks, which sometimes levy a small handling charge on your payment. Any such fees are out of the control of Defence Bank and Western Union Business Solutions. Given that a network of banks is used to complete your telegraphic transfer, the time it takes for your payment to be credited cannot be guaranteed.

     

    How do I send a TT?

    Simply logon to your online banking account or mobile banking app, select the Transfer/Pay => International Transfers for online banking or simply select the International tab on the mobile banking app. Continue to follow the prompts to complete your TT.

    Note: A TA password may be required, if you do not know your TA password please contact our call centre on 1800 033 139 or visit us in branch.

     


     

    Receiving money - Inward Telegraphic Transfer

     

    What do I need to do to receive money to my account?

    1. Login to your online banking and select Receiving Money From Overseas under the Transfer/Pay option.
    2. Select the Defence Bank’s Inward Transfer Service link
    3. Choose the country you are receiving funds from.
    4. Complete the relevant information in the online form and submit.
    5. You will be then presented with the PDF deposit instructions. Please save it for your reference and email it to your payee/ follow payment instructions.
    6. Ask the sender to:
    • present these instructions to their bank when sending the payment to you
    • deposit the amount into the dedicated account as stated in the instructions in local currency (not in AUD) and instruct bank teller to include payment note <Defence Bank> 00000-Defence Bank <Your name> in the bank’s reference field as specified in the PDF deposit instructions

         7. If you are not registered for online banking click here 

     

     Disclaimer

    ^ Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee.  Some currencies may take longer than others to process.
    Defence Bank has entered into contractual arrangements with Western Union Business Solutions (Australia) Pty Ltd (ACN 150 129 749; AFSL 404092) (“WUBS”) whereby WUBS assists Defence Bank in fulfilling certain foreign exchange and payment services. These services are offered and provided to you by Defence Bank (other than Drafts, which are offered to you directly by WUBS). Please note that fees, charges and terms and conditions apply and may vary depending upon the service. If you are seeking to acquire Drafts, it is important for you to consider the Product Disclosure Statement (“PDS”) and any other relevant WUBS documents before you decide whether or not that financial product is right for you. The Drafts PDS is available from Defence Bank or on the compliance section of the WUBS website (http://business.westernunion.com.au/). The relationship relating to the services described on this website (other than Drafts) is solely between you and Defence Bank. Any advice provided is general in nature and does not take into account your personal objectives, financial situation or needs. WUBS does not give you any advice, general, personal or otherwise. Any advice provided, is provided by Defence Bank or your adviser. This website has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made on this website. WUBS is an operating division of the Western Union Company.

  • To view fees for Telegraphic Transfers, click here.




    The financial products referred to in this communication are provided by Western Union Business Solutions (Australia) Pty Ltd ABN 24 150 129 749 AFSL 404092, trading as Western Union Business Solutions (“WUBS”), under its agreement(s) with Defence Bank. Fees & Charges and Terms & Conditions apply. 

    Any advice provided above is general and does not take account of your personal objectives, financial situation or needs.

    This communication has been prepared solely for informational purposes and does not in any way create any binding obligations. The relationship relating to the financial products referred to in this communication are solely between you and Defence Bank. No representations, warranties or conditions of any kind, express or implied, are made in this communication. Western Union Business Solutions is an operating division of the Western Union Company. Western Union is the issuer of the financial products referred to in this communication.
Call 1800 033 139
phone
BSB 833-205