Our Purpose, Promise, and Principles: what guides our Bank.


Our Purpose.

Our Purpose sums up why Defence Bank exists.

It keeps us focused on being the best Bank we can be.

Our Purpose is to serve those who protect us. 

Our Promise. 

The promise we make to each other and our members is…

We count on you. And you can count on us. 

We live this promise each day through our words and deeds.

Our Principle.

Our principles guide how we ACT and underpin what you can expect from every Defence Bank team member during every interaction.

Accountable. We're accountable for our behaviour and decisions. 

Collaborate. We're collaborative, working as one, to achieve shared goals. 

Transparent. We're transparent in what we do and how we make decisions. 

Call 1800 033 139
BSB 833-205