Making a move for the better
Recent Australian Government regulations have made it even easier to switch your banking to Defence Bank. The new switching process means that we work with your old bank to switch a lot of your regular payments to your new account, so you don’t have to do too much yourself.
To join us and open an account, download a Membership Application form, or visit your local Defence Bank branch.
Tip: If you are posting, emailing or faxing your membership application to us, please make sure you have completed the certification section of the form and include the required certified copies of your identification.
Switch your regular payments to your new account
Next, fill out the Switch of Regular Payments form by printing it out, or complete it at any Defence Bank branch. This form authorises Defence Bank to get a list of all the regular debits and credits to and from your old bank account, which includes things like your salary, rent, a gym membership or insurance policies.
Decide which regular payments you’d like to switch
Once we have the list of regular payments, we’ll contact you so that you can review it. You then advise us which regular payments you would like to be switched to your new Defence Bank account. We’ll work with your old bank to have these payments switched over to your new account.
Important things to know before you make the switch
Please read the FAQs here before you switch to Defence Bank.
Tip: Keep some money in your old account until you are sure all your regular payments have been switched to your new account.
Need more information on switching to Defence Bank?
If you need any more information about switching to us, call our Contact Centre on 1800 033 139, Monday to Friday, 8am to 8pm AEST, or email us at firstname.lastname@example.org