Want to have a face-to-face chat but can’t make it into one of our branches? The Defence Bank Video Call App will allow you to contact our dedicated member service team face-to-face from a location that’s convenient for you.
Our Video Call App provides you with a safe and secure way to chat with us for all your banking needs, including;
- Home Loans
- Personal Loans
- Car Loans
- Term Deposits and Investments
- Everyday banking
Member Service Team members are available between 8am to 8pm Monday to Friday AEST.
Having trouble? Please visit our FAQ's by clicking
For an introduction on how to use the app, please press play below
For best results using the Defence Bank Video Call App we recommend:
- For Android: An Android device with Android 4.3 or above installed
- For iOS: iOS 8 and an iPhone 5 or above
- A 4G internet connection or wireless connection capable of streaming video
- We also recommend using earphones or a headset to reduce background noise
Call us on 1800 033 139 and we’d be happy to assist