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Report a scam

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Report a scam

* Required information

Member number:

First name:

Last name:

Contact number:

Email address:

Have you incurred a financial loss?

Yes

Please select the transaction type:

Transfer (OSKO)

PayID

Visa card

BPAY

Cash

Date:

BSB:

Account number:

Amount sent or received:

Date:

PayID used to make payment

Amount sent or received:

Date:

Visa card (last 4 digits only):

Merchant name:

Amount sent or received:

Date:

BPAY Biller name

BPAY Biller code:

BPAY Reference number:

Amount sent or received:

Date:

Cash amount:

Describe details of the incident:

Next step

Did you give out your Online Banking password, or download software to your computer or device at the request of a third party?

Yes

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We're here to help.

If you think you've been scammed, don't wait. The sooner you let us know, the sooner we can help protect your account and investigate what has happened.

If you need immediate assistance, please call us on 1800 033 139 during business hours. Otherwise this form can be submitted 24/7 and will be reviewed by our team.

Fraud

If you wish to report a fraudulent transaction, please send a Secure Message via your Online Banking or app.

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