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Insurance for the fun things.

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Contents replacement cover

New for old replacement cover

Five levels of coverage

To suit your budget.

Optional features depending on your cover level

Avoid paying an excess when you claim for glass damage only.

Find insurance cover for your car with one of the five levels of cover.

All our policies are provided through one of Australia’s leading insurance companies CGU, so alongside our own knowledgeable and helpful Contact Centre, you know you (and your car) are in good hands.

 

We've got five levels of cover - pick what works for you

Comprehensive Plus is the top-tier insurance policy you can purchase through Defence Bank. Providing coverage for a range of events, including damage from fire, theft, weather, and collisions.

Unlike Comprehensive Basics and Comprehensive policies, this policy includes extras such as a hire car after an accident and $0 excess on glass repairs.

Additionally, it provides higher value limits for certain coverages. For example, it covers up to $250 for the taxi fare from the scene of an accident or to an authorised repairer, which is higher than the limit included in the Comprehensive policy. For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

Includes

  • If your new car is written off in its first three years, CGU tries to replace it with a similar new car
  • Covers anyone you let drive your car
  • Theft, storm damage, fire & flood
  • Damage from an accident
  • Damage if you cause an accident
  • $0 excess for glass damage
  • Hire car after any incident CGU cover
  • Cover for baby capsules and baby seats if they’re stolen or damaged in an accident

Optional Cover

Choose any repairer -Add an option to pick any licensed repairer to fix your car.

For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

Cover from fire, theft, weather, and collisions, and covers the cost for damage caused to other people's vehicles or property in an accident.

Includes

  • If your new car is written off in its first two years, CGU tries to replace it with a similar new car
  • Covers anyone you let drive your car
  • Theft, storm damage, fire & flood
  • Damage from an accident 
  • Damage if you cause an accident 
  • Cover for baby capsules and baby seats if they’re stolen or damaged in an accident

Optional Cover

  • Choose any repairer -Add an option to pick any licensed repairer to fix your car
  • $0 excess for glass damage -Add an option to avoid paying an excess when you claim for glass damage only (like to your windscreen or windows)
    Hire Car after any accident CGU covers -Add an option to get a hire car or alternative transport if your car can’t be driven after any incident CGU cover

For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

Our Entry-level policy. Providing cover for damage caused by collisions, fire, theft, and adverse weather conditions. Covers the cost for damage caused to other people's vehicles or property in an accident.

Includes

  • Covers anyone you let drive your car
  • Theft, storm damage, fire & flood
  • Damage from an accident
  • Damage if you cause an accident
  • Covers your car if it’s stolen, vandalised, or damaged during a theft attempt
  • Taxi fare after an accident
  • Cover for baby capsules and baby seats if they’re stolen or damaged in an accident

For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

Covers the cost for damage caused to other people's vehicles or property in an accident.

Includes

  • Covers damage to your car if an uninsured driver causes an accident (up to $5,000)
  • Covers damage to other cars if you cause an accident 
  • Covers towing to a safe place if an uninsured driver causes an accident
  • Cover for damage you cause to other people's cars or property in an accident (up to $20 Million)

This summary highlights the differences between car insurance options. For detailed terms, conditions, limitations, and exclusions, please refer to our Product Disclosure Statement.

Cover for if your car is stolen, catches fire, or is damaged by an uninsured driver. Covers the cost for damage caused to other people's vehicles or property in an accident.

Includes

  • Covers damage to your car if an uninsured driver causes an accident (up to $5,000)
  • Covers damage to other cars if you cause an accident 
  • Covers towing to a safe place if an uninsured driver causes an accident
  • Cover for damage you cause to other people's cars or property in an accident (up to $20 Million)

This insurance includes all the benefits of Third Party Property Damage Insurance, with added protection for fire and theft. This summary outlines the differences between car insurance options. For detailed terms, conditions, limitations, and exclusions, please refer to our Product Disclosure Statement.

 

To explore the specific features of each product, please refer to our Car Insurance Product Disclosure Statement.

 

Make a claim

Call 13 24 80 for 24/7 claims assistance.

Need more help? Read our guide on how to make an insurance claim. 

To get a new replacement car with Comprehensive or Comprehensive Plus following an incident CGU insures, your car must weigh under 3.5 tonnes, and it must have been a new or demonstrator vehicle when you bought it, and less than 24 months old for Comprehensive, and less than 36 months for Comprehensive Plus. New vehicle replacement is not included with Comprehensive Basics. New vehicle must be reasonably available in Australia.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement and Target Market Determinations.

Defence Bank Limited ABN 57 087 651 385 ABN, AFSL/Australian Credit Licence 234582 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited under the CGU brand ABN 11 000 016 722, AFSL 227681. 

Frequently asked questions.

Car insurance premiums vary because we all have different circumstances and needs. For all the factors CGU consider, take a look at the Premium, Excess and Discounts Guide.

A car insurance claim is a request that you lodge to your car insurance provider when you have suffered damage or loss.

An excess is the amount you may contribute towards the cost of your claim. Your current Certificate of Insurance shows the amount and types of excesses that apply to your policy. You can check the PDS for all the details of what is and isn’t covered to make sure you’re choosing the right cover for your circumstances.

Yes – as long as they meet CGU's standard acceptance criteria. CGU generally covers standard-spec EV, hybrid and PHEV vehicles.