Online Banking.

Online Banking is available to all Defence Bank members and is a secure and convenient way to manage your banking from the comfort of your own home using a computer, tablet or smart phone.

Within Online Banking, you can do a full range of everyday banking when and wherever you like.

Log in to Online Banking.

View accounts.

  • View account balances.
  • View salary and direct debit or credits history.
  • View interest earned on accounts.

Transfer and pay.

  • Transfer to other Defence Bank accounts and to accounts at other financial institutions.
  • Manage PayIDs.
  • Pay bills using BPAY.
  • Set up, modify and delete regular payments, recurring transfers and recurring BPAY payments.
  • Make international payments.
  • Receive money from overseas.


  • Set up payroll splits.
  • View eStatements.
  • Set up SMS or email alerts for accounts, card and transactions.
  • View SMS history.
  • BPAY view.
  • Visa checkout.
  • View session history.
  • Send a message via secure email.
  • Card management - activate new cards and change PINs online, cancel a lost or stolen card and order a new one.


  • Open an everyday, savings, term deposit or RSA account.
  • Apply for a loan.
  • Get an online insurance quote.
  • Receive and review loan contracts online.


  • Update personal details such as address, telephone and email addresses.
  • Change your online banking password.
  • Re-order your account display and give them nicknames.
  • Register for VIP access.
  • Register or de-register for eStatements and eCommunications.

Register for Online Banking.

Registering is easy - simply call 1800 033 139 or visit a branch. For more information, please access our Online Banking guide here.

Frequently asked questions.

Depending on the device that you have, you can download the app through the Google Play or Apple App Store. The app is free to download and use.
Download from Google Play.
Download from the App Store.

You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that gets sent to you as a text.
Create a password here.
Log in to internet banking.

The best thing to do first is to reset your password. If you’re still having issues, you can get in contact with us and we can check your details, provide you a new password, or make sure everything is unlocked and ready to go.
Contact us.