Online Banking.

Online Banking is available to all Defence Bank members and is a secure and convenient way to manage your banking from the comfort of your own home using a computer, tablet or smart phone.

Within Online Banking, you can do a full range of everyday banking when and wherever you like.

Log in to Online Banking.

View accounts.

  • View account balances.
  • View salary and direct debit or credits history.
  • View interest earned on accounts.

Transfer and pay.

  • Transfer to other Defence Bank accounts and to accounts at other financial institutions.
  • Manage PayIDs.
  • Pay bills using BPAY.
  • Set up, modify and delete regular payments, recurring transfers and recurring BPAY payments.
  • Make international payments.
  • Receive money from overseas.


  • Set up payroll splits.
  • View eStatements.
  • Set up SMS or email alerts for accounts, card and transactions.
  • View SMS history.
  • BPAY view.
  • Visa checkout.
  • View session history.
  • Send a message via secure email.
  • Card management - activate new cards and change PINs online, cancel a lost or stolen card and order a new one.


  • Open an everyday, savings, term deposit or RSA account.
  • Apply for a loan.
  • Get an online insurance quote.
  • Receive and review loan contracts online.


  • Update personal details such as address, telephone and email addresses.
  • Change your online banking password.
  • Re-order your account display and give them nicknames.
  • Register for VIP access.
  • Register or de-register for eStatements and eCommunications.

Register for Online Banking.

Registering is easy - simply call 1800 033 139 or visit a branch. For more information, please access our Online Banking guide here.

Frequently asked questions.

It is a six digit numerical code received by SMS or email enabling the member to securely authorise transactions such as making external transfers by BPAY or OSKO, changes to contact details, or registering a PayID.

To set up and receive one-time passwords, the member must first register which can be done through Online Banking.

To register.

  • Log in to Online Banking.
  • Go to Settings and select either Secure SMS Management or Second Factor Authentication Email.
  • From there, simply follow the instructions to complete the registration.

Yes. Secure SMS relies on the member knowing their login password, access to a physical device and the use of a temporary code accessible only through that device. Members can register for VIP access if they are not comfortable using secure SMS.