Low-fee, fuss-free banking is at the core of what we do, offering everything you need with convenience and ease-of-use, without letting fees get in the way. There are some fees from third parties we can’t get rid of totally, but we certainly slash them back every chance we get.
BSB 833 205
BSB 833 205
Fees are like weeds - so we’ve cut them back.
Weed whacker trimming grass.
Credit card.
When you think credit cards, you might immediately think fees - but that’s not the case with our True Blue credit card. With a low annual fee of $45, one of the industry’s lowest rates and an interest-free period of 55 days on all purchases, True Blue is a simpler, lower-fee way to use your money.
Everyday banking.
No one wants to pay to access their own money. That’s why on our Everyday Access account, you’ll enjoy unlimited transactions with no ongoing or account-keeping fees. Get access to your own cash for free too, with more than 7,000 fee-free ATMs around Australia, including Defence Bank ATMs and those of the other major banks.
Savings.
Keep more of your money in your pocket when it comes to saving, whether it’s for a home, a holiday or something set aside for a rainy day. Both the Max eSaver and the iSaver accounts provide a great savings rate and no monthly, transaction or account-keeping fees, so more of what’s yours stays yours.
Home loans.
None of our home loan options charge an application fee, but it's those that come with our Ultimate Package that save you the most over the life of your loan. For a streamlined annual fee of $380, you get no annual or monthly fees, plus a range of big savings and waived fees across credit card, insurance and personal loan products.
Superannuation.
For more security in retirement and fewer fees along the way, it’s hard to go past our dedicated Retirement Savings Account (RSA). Get the security of a term deposit with the tax advantages of retirement superannuation, while being certain of a positive return on your account. And all with zero joining, investment, administration, account keeping or monthly fees, or any commissions to financial planners.
Frequently asked questions.
Even though we’ve traditionally focused on the Australian Defence Force, you don’t have to be a Defence Force employee or relative to take advantage of Defence Bank’s products and services – membership is open to all Australians.
There is a daily limit on cash withdrawals over the counter transactions of $5,000 per day.
Where you may be seeking to withdraw an amount that is greater than the daily limit, you will need to contact your local branch and provide at least 1 business days’ notice before the withdrawal can be processed.
You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that will be sent to you as a text.
You can send a secure message to Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
App.
- Log in to the Defence Bank app.
- Select ‘Contact us’ within the menu.
- Tap ‘Secure Messaging’.
- Select the message icon at the bottom right of screen, select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.
Online Banking.
- Log in to Online Banking.
- Tap on ‘Services’ from the top menu.
- Select ‘Secure Messaging’.
- Select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.
You can receive a secure message from Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
App.
- Log in to the Defence Bank app.
- Select the 'you have new messages' notification on the home screen.
- Select the message, it will expand to fullscreen for you to read.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.
Online Banking.
- Log in to Online Banking.
- Select 'View mail' from the mailbox of the side menu.
- Enter your validation code when prompted.
- Select the new message to read.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.