Man with Australian flag draped around his shoulders.

Make Australia’s Defence Bank your bank.

Member-owned, not shareholder owned.

Man with Australian flag draped around his shoulders.

Welcome to Australia’s Defence Bank - we’re delighted you’re here. While you’re here, join us - it only takes a few minutes. You’ll be a member of a mutual bank that exists to serve its members, not shareholders. Our Purpose is to serve those who protect us, reinvesting all profit back into banking products and services that are tailored to meet the needs of ADF families, while also remaining competitive enough for all Australians who support the Defence community.

We’re committed to our members because we’re committed to the defence of Australia and all the things Australians care for. You don’t need to be a member of the ADF to be a member of their bank - if you are a supporter of those in the ADF and the Defence community, then you are invited to make their bank your bank - for whatever you need, for whatever’s ahead.

Join us.

Serving those who protect us.

We count on those in the Defence community. And they can count on us. We are people-led, technology enabled, with a mighty collection of passionate people behind our banking products and services. Our bond with the Defence community is unwavering.

  • Dedicated products, benefits and discounts for ADF members and their families.
  • Australia-based Contact Centre, including phone, email and live chat support.
  • A bank that gives back to our community, including our support of the Military Pride Ball, and our own Defence Foundation dedicated to helping veterans with PTSD with Defence Community Dogs.
  • Genuinely becoming one of us, as membership means you get shares in our business, a seat at our Annual General Meetings and a say in our future.
  • Competitive rates, quality service and modern banking conveniences including phone banking and mobile banking with our award-winning app and secure Online Banking.

How to become a member with us.

Becoming a member is as easy as opening your first account online. Here you can apply for other products, organise your new cards to be delivered and set up your eStatements as well as a joint account.

It’s a completely online, seamless process that should take about 10 minutes if you have all your details handy. If you have any questions at any point, don’t hesitate to contact our friendly team.

What we’ll need from you to complete your membership.

  • At least two pieces of personal identification, including a driver’s licence, Australian passport or Medicare card.
  • A new Defence Bank password.
  • Depending on the accounts you open, we may need a few other bits of information, for example a Tax File Number or a Call Centre passcode.

You also need to be over 18, an Australian resident and not a foreign tax resident.

Frequently asked questions.

Defence Bank offers financial products and services to not only the Australian Defence Force, but the broader community as well. Defence Bank is one of Australia’s larger member-owned banks.

It depends whether the transfer is within Australia or international.
For all general transfers within Australia, use BSB 833-205.
If the transfer is international, you will need to provide the BSB 803-205.

Yes, we have all the pays – Apple, Google, Samsung, Garmin and Fitbit pays.

View all FAQs.

Let's talk.

Got a question or feedback? Get in touch at any time.
Contact us.
Jump into a Live Chat session to address your queries.
Live chat.
Visit a branch and discuss your finances face-to-face.
Locate a branch.
Need to talk to someone right away? Call us now.
1800 033 139