Disclosure documents contain in-depth information about our financial products and services, including any significant benefits and risks, the cost of the financial product and the fees and charges the financial product issuer may receive.
We’ve included a range of disclosure documents below to ensure you’re fully aware of the product you’re receiving and the commitment you’re making regarding financial services with Defence Bank.
Please read the following disclosure documents thoroughly so you can proceed with our services with confidence:
Product terms and conditions
- Defence Bank Products and Services - Conditions of Use (DPS)
- Summary of accounts and access facilities
- Financial Services Guide
- Defence Bank Credit Guide
- Visa Debit Card Conditions of Use
- Visa Credit Card Conditions of Use
- Defence Bank Digital Wallet terms and conditions
- Defence Bank Super Assured RSA
Insurance - Car Insurance PDS
- Home Insurance PDS
- Landlords Insurance PDS
To obtain a PDS for an insurance policy that was issued prior to the date of any of the above, please contact CGU directly on 1300 943 690.
Rates schedules
Fees and charges
- Defence Bank Fees and Charges Schedule
- Fees and Charges Schedule (Credit Card)
- Fees and Charges Schedule (Personal Loans, Car Loans (including Motorcycles), Overdrafts and Home Loans)
- Tips for reducing your banking fees with Defence Bank
Capital disclosure
- APS 330 Capital Adequacy: Public Disclosure of Prudential Information - 31 December 2022
- APS 330 Capital Adequacy: Public Disclosure of Prudential Information - 30 September 2022
- APS 330 Capital Adequacy: Public Disclosure of Prudential Information - 30 June 2022
- APS 330 Capital Adequacy: Public Disclosure of Prudential Information - 31 March 2022
- APS 330 - Attachment B Table 2 - Subordinated Debt Issued February 2021
Remuneration disclosure
- APS 330 Remuneration Disclosures - June 2022
- APS 330 Remuneration Disclosures - June 2021
- APS 330 Remuneration Disclosures - June 2020
- APS 330 Remuneration Disclosures - June 2019
- APS 330 Remuneration Disclosures - June 2018
- APS 330 Remuneration Disclosures - June 2017
- APS 330 Remuneration Disclosures - June 2016
Reserve Bank of Australia — RMBS data submissions
Cash flow waterfall models and de-indentified loan level data relating to securitisation transactions originated by the bank are available free of charge to users who require it to evaluate RMBS for investment purposes or for professional or academic research purposes.
To obtain this data, request it here.
Please note: Users requesting this data will be required to substantiate the purpose for which the data is required as well as entering into an agreement limiting the use of the data to this purpose only.
Salute Series RMBS Reporting
See the Salute Series 2021-1 reports
See the Salute Series 2024-1 reports
Workplace Gender Equality Public Report
In accordance with the Workplace Gender Equality Act 2012 (Cwlth), we are pleased to advise Defence Bank has lodged its annual report with the Workplace Gender Equality Agency for the year ending 31 March 2024.
As members of our bank, you may comment on the report by emailing Kristen Bugeja, Chief People Officer (email: kristen.bugeja@defencebank.com.au) or by contacting the Agency directly. Please refer to www.wgea.gov.au for the Agency’s guidelines on this process.
Download Defence Bank's Workplace Gender Equality Report for the year ending 31 March 2024.
Workplace Gender Equality Agency Gender Pay Gap Employer Statement
As members of our bank, you may comment on the report by emailing Kristen Bugeja, Chief People Officer (peopleandcapabilty@defencebank.com.au) or by contacting the Agency directly. Please refer to www.wgea.gov.au for the Agency’s guidelines on this process.
Modern Slavery Statement
Unreasonable member policy
The Defence Bank Member Behaviour Policy sets out expectations for how members are to interact with us.