Superannuation FAQ's.

Important information
Superannuation contribution rules, caps and eligibility are set by law and may change.
This page provides general information only. For full details, refer to the Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS) and Australian Taxation Office guidance.

Defence Bank RSA USI (Unique Superannuation Identifier) 57087651385001

Defence Bank RSA ABN 57087651385

Email: RSA@Defencebank.com.au

You can roll other super accounts into your Defence Bank RSA in one of the following ways:
  1. Log in to myGov, link your super services and request a rollover online
  2. Complete a Transfer Authority form and send it to us via Secure mail  or mail to our PO box
  3. Request a rollover through your existing super fund (This option is required if rolling over from an SMSF. Your accountant can assist.)
Personal contributions
  1. Complete a Personal Contribution form
  2. Transfer your contribution using the details provided on the form - Include your RSA holder number as the payment reference
  3. Email the completed form to RSA@Defencebank.com.au at the same time as payment 
Spouse contributions
  1. Complete a Spouse Contribution form
  2. Transfer the contribution using the details provided on the form - Include your RSA holder number as the payment reference
  3. Email the completed form to RSA@Defencebank.com.au

Once we request your funds, the transferring fund needs to complete the payment transfer.

In some cases, the funds are first received into a temporary holding account while the transferring fund confirms how they should be allocated.
After this confirmation, we move the funds into your Retirement Savings Account (RSA) as soon as possible.

The effective date applied to your account will reflect the date we received the funds, either into an initial holding account or your RSA.

Yes. Our RSA Support Specialists can provide factual information and general advice about Defence Bank superannuation products. Please note they cannot provide personalised financial advice.
 
The easiest way to speak with us is to book an appointment online:
Book an RSA appointment 
 
If you’d prefer, you can also:
 
Call us on 1800 979 188

Email rsa@defencebank.com.au and we will email you back within 48 business hours.

Before opening an RSA, you should read the Defence Bank Super Assured RSA Product Disclosure Statement (PDS), 
 
You can apply in one of the following ways:
 
If you are an existing Defence Bank member
  1. Log in to Online Banking
  2. Select Apply, then Defence Bank Super Assured RSA
  3. Download and complete the application form
  4. Send the completed form via Secure mail
If you are not an existing Defence Bank member
  1. Download the application form from the PDS
  2. Complete the form and post it to us with a certified copy of your photographic identification
A minimum balance of $10,000 is required to open an RSA. This amount can be transferred from another super fund.
 
For full details, including eligibility, conditions and important information, refer to the Defence Bank Super Assured RSA Product Disclosure Statement (PDS), 
Yes.
  • A minimum balance of $10,000 is required to open an RSA Accumulation account.
  • If no contributions are received within six months, the account may be closed.
  • To convert from accumulation to pension phase, a minimum balance of $50,000 is required.
For full details, refer to the Retirement Savings Account PDS.
No. Defence Bank’s RSA is available to individuals only.
  • It cannot be opened in joint names
  • It cannot be opened in the name of an SMSF
For full details, refer to the Retirement Savings Account PDS.
No.
The Defence Bank Super Assured RSA has:
  • No joining fees
  • No administration or account‑keeping fees
  • No investment manager fees
  • No commissions paid to financial planners
The Defence Bank Super Assured RSA does not include insurance cover.
 
For full details, refer to the  Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS) 
You can keep your Defence Bank Super Assured RSA regardless of where you do your everyday banking.
 
For full details, refer to the  Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS)  and Interest rate schedule

Current RSA interest rates are available on our website.

View RSA interest rates.

You can roll other super accounts into your Defence Bank RSA in one of the following ways:
  1. Log in to myGov, link your super services and request a rollover online
  2. Complete a Transfer Authority form and send it to us via Secure mail  or mail to our PO box
  3. Request a rollover through your existing super fund (This option is required if rolling over from an SMSF. Your accountant can assist.)
Personal contributions
  1. Complete a Personal Contribution form
  2. Transfer your contribution using the details provided on the form - Include your RSA holder number as the payment reference
  3. Email the completed form to RSA@defencebank.com.au at the same time as payment 
Spouse contributions
 
  1. Complete a Spouse Contribution form
  2. Transfer the contribution using the details provided on the form - Include your RSA holder number as the payment reference
  3. Email the completed form to RSA@defencebank.com.au
The work test applies if you are aged 67 to 74 and want to claim a tax deduction for a personal super contribution.
 
To meet the work test, you must be gainfully employed for at least 40 hours within a consecutive 30‑day period in the financial year the contribution is made.
 
Gainfully employed means working for income or reward, including self‑employment.
 
Unpaid work or passive income (such as interest, dividends or rent) does not meet the work test.
 
For full details, refer to the Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS) and Australian Taxation Office for guidance.
If you’ve made an after‑tax personal contribution, you may be able to claim a tax deduction by completing a Notice of Intent to Claim a Tax Deduction form.
 
You must submit the notice before you lodge your tax return, or by 30 June of the following financial year (whichever occurs first). 
We must acknowledge your notice before the deduction can be claimed.
 
You should check with your accountant or financial adviser before claiming a deduction, as tax penalties may apply if it’s done incorrectly.
 
For full details, refer to the Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS) and Australian Taxation Office guidance.
A spouse contribution is an after‑tax contribution you make into your partner’s super account.
  • It is treated as your spouse’s non‑concessional (after‑tax) contribution
  • You must be married or in a de facto relationship
  • Both you and your spouse must be Australian residents
  • Your spouse must be eligible to receive super contributions under superannuation law
You may be eligible for a tax offset of up to $540 if your spouse’s income is below the relevant threshold.
 
For full eligibility rules, including age and contribution limits, refer to the Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS) and Australian Taxation Office guidance.
Non‑concessional contributions are personal contributions made using after‑tax money.
  • These contributions are not taxed when paid into super
  • The annual non‑concessional contribution cap is $130,000
  • Your ability to make after‑tax contributions may also depend on your total super balance
Eligible low‑income earners may also receive a government co‑contribution.
Contribution limits are set by law and may change. Refer to the Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS) and Australian Taxation Office guidance.

You can check your employer contributions at any time by logging in to Online Banking or the Defence Bank app.

Yes.
A certified copy of your photographic identification is required with every withdrawal request to help protect your funds.
 
For full details, refer to the  Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS)
A retirement declaration confirms that you have met a condition of release.
If you are under age 65 and requesting a full or partial lump sum withdrawal, you must complete:
For full details, refer to the Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS)
You can roll your RSA balance to another super fund by:
  • Requesting a rollover online via myGov
  • Completing a withdrawal form and sending it with certified ID by post
  • Requesting the rollover through your new super fund (Required if rolling to an SMSF)
If you have made Personal Super Contributions form and intend to Claim or Vary a Deduction , ensure your Notice of Intent form is submitted before your rollover or account closure.
 
For full details, refer to the  Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS)
Your employer will need:
  • Defence Bank RSA USI: 57087651385001
  • Defence Bank ABN: 57 087 651 385
  • Your RSA holder number
(Some employers may also request a Letter of Compliance).
You can keep your Defence Bank Super Assured RSA when changing jobs.
Simply provide your new employer with your existing super details.
Pension payments are made on the 15th of the month, based on the frequency you nominated:
  • Monthly
  • Quarterly
  • Half‑yearly
  • Annually
For full details, refer to the  Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS)
You will receive one statement each year, usually in October.
It includes your balance, transactions and income payments for the previous financial year.
Email rsa@defencebank.com.au with your RSA holder number.
We’ll send your Centrelink schedule by Secure Mail or post
RSA statements are currently issued by post only.
Please ensure your contact details are kept up to date.

An exit statement is issued after your account is closed.

To make or update a binding nomination, complete a Binding Death Benefit Nomination form.
  • The original form must be submitted
  • No corrections are permitted
  • It must be witnessed by two adults (over 18) who are not beneficiaries
For full details, refer to the  Defence Bank Super Assured Retirement Savings Account Product Disclosure Statement (PDS)

You can view your RSA balance by logging in to Online Banking.

Yes. All RSA holders can access their account through Defence Bank Online Banking.
You’ll need your Defence Bank membership number to register.

How to register for Online Banking.

Employer contributions are subject to 15% concessional contribution tax before being credited to your RSA.
 
Your payslip shows the gross amount. The amount credited to your RSA is the after‑tax amount.

Yes. You can view your RSA balance in Online Banking and the Defence Bank app using your membership number.

Defence Bank offers the Defence Bank Super Assured Retirement Savings Account (RSA).

You’ll have:
  • A Defence Bank membership number (used for Online Banking), and
  • An RSA holder number (used to identify your super account)
Your employer will need your RSA holder number.
Superannuation helps provide income in retirement.
If you earn over a certain amount, your employer must make Super Guarantee (SG) contributions:
 
12% from 1 July 2026 visit the ATO for more information 
 
These are generally paid quarterly.
If your child is under 18, their employer must pay super if they work more than 30 hours in a week.
  • This is based on the actual hours worked in that week
  • Hours can’t be averaged across pay periods
  • Earnings amount does not affect eligibility
This may be because we don’t have your current contact details.
Please check or update your details in Online Banking or call 1800 979 188.