Couple living out of campervan.

Welcome.

Membership is a lifelong bond - for wherever life’s journey takes you.

Couple living out of campervan.

Your achievements throughout your ADF career have been well earned, and as a member of Australia’s Defence Bank, you’re set to reap the rewards long after you transition out. And if you, your partner and family are not yet a member, we'd be delighted to welcome you all to ours.

Now, how can we serve you?

Join us.

A send-off with a salute.

If you’ve retired, resigned or have been discharged from the ADF, you could be eligible for our Salute, a reward-for-service 12-month savings account with a much more competitive rate - usually over 50 basis points on top of our standard already generous rates. It’s simply our way to say thank you.

Find out more about our Salute Account.

Wherever you’re off to next, we’ve got your back.

Leaving the ADF doesn’t mean you need to switch to a civilian bank - as an ex-ADF member, we look after you for life.

If you’ve only just found us, becoming a member of Australia’s Defence Bank keeps you connected with the Defence community, alongside a fantastic range of accounts and loans with industry-leading rates and extras, all supported by our Australian-based staff.

Become a member today.

Personal loans.

A new life stage might bring something new - be it a car, gadget, holiday or long-awaited home renovation. Make it happen now with the highly competitive low rate on our personal loan.

More about our personal loan.

Insurance you can rely on.

It’s time for you to get the protection you deserve with insurance policies that have your back. Our flexible insurance options covering your home and contents, car and investment property are loaded with benefits.

Find an insurance policy.

Frequently asked questions.

Even though we’ve traditionally focused on the Australian Defence Force, you don’t have to be a Defence Force employee or relative to take advantage of Defence Bank’s products and services – membership is open to all Australians.

There is a daily limit on cash withdrawals over the counter transactions of $5,000 per day.

Where you may be seeking to withdraw an amount that is greater than the daily limit, you will need to contact your local branch and provide at least 1 business days’ notice before the withdrawal can be processed.

You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that will be sent to you as a text.

Generate a password.

Log in to Online Banking.

You can send a secure message to Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:

App.

  1. Log in to the Defence Bank app.
  2. Select ‘Contact us’ within the menu.
  3. Tap ‘Secure Messaging’.
  4. Select the message icon at the bottom right of screen, select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.

Online Banking.

  1. Log in to Online Banking.
  2. Tap on ‘Services’ from the top menu.
  3. Select ‘Secure Messaging’.
  4. Select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.

Log in to Online Banking.

You can receive a secure message from Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:

App.

  1. Log in to the Defence Bank app.
  2. Select the 'you have new messages' notification on the home screen.
  3. Select the message, it will expand to fullscreen for you to read.

Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.

Online Banking.

  1. Log in to Online Banking.
  2. Select 'View mail' from the mailbox of the side menu.
  3. Enter your validation code when prompted.
  4. Select the new message to read.

Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.

Not a member? Join Defence Bank now.
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