You have to keep an eye on everything these days. Simply being able to look at your balance and send and receive money doesn’t cut it for the kind of modern banking you need. We’ve gone beyond the basics with a range of products and features that bring a new level of ease and convenience to the way you manage your money.
BSB 833 205
BSB 833 205
Managing things is everything.
Everything you need in banking.
We may be known for our home loans, particularly for those that are DHOAS compatible for ADF families, but everything you’ll ever need for your finances, you can do at Defence Bank. From a range of Everyday and Savings accounts, to term deposits, insurance, travel options and loans in all shapes and sizes, we’re the bank tailor-made for Australia’s Defence community.
Calculators and tools.
The best financial decisions begin with a bit of planning, as well as understanding the details of all the options you have for your money. That’s why we provide a host of calculators and tools on our website that make a great place to begin making some of your biggest financial decisions. Looking to buy a house soon? Put yourself in the best position with calculators that help you determine your borrowing power and compare loans and repayment schedules. There are also budget and savings tools to help you get there faster.
Our award-winning app.
Our banking app has heaps of features that make managing your money easier and more convenient, putting you in complete control. The in-built Spend Tracker compares your spending to the previous month, while the Look Who’s Charging feature identifies exactly where you spend your money. From Round Ups, Quick Balance and account nicknames to eStatements, Osko for immediate transfers and PayID, it’s always about your money, your way.
Frequently asked questions (FAQs).
The questions you ask depend on where you’re at in terms of your career, whether you’re in the Defence community or the broader community, are single, married, planning on children, thinking short, medium or long term, prefer face-to-face banking or feel comfortable with the latest innovations in technology… so many questions, so many answers.
Frequently asked questions.
Even though we’ve traditionally focused on the Australian Defence Force, you don’t have to be a Defence Force employee or relative to take advantage of Defence Bank’s products and services – membership is open to all Australians.
There is a daily limit on cash withdrawals over the counter transactions of $5,000 per day.
Where you may be seeking to withdraw an amount that is greater than the daily limit, you will need to contact your local branch and provide at least 1 business days’ notice before the withdrawal can be processed.
You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that will be sent to you as a text.
You can send a secure message to Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
App.
- Log in to the Defence Bank app.
- Select ‘Contact us’ within the menu.
- Tap ‘Secure Messaging’.
- Select the message icon at the bottom right of screen, select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.
Online Banking.
- Log in to Online Banking.
- Tap on ‘Services’ from the top menu.
- Select ‘Secure Messaging’.
- Select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.
You can receive a secure message from Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
App.
- Log in to the Defence Bank app.
- Select the 'you have new messages' notification on the home screen.
- Select the message, it will expand to fullscreen for you to read.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.
Online Banking.
- Log in to Online Banking.
- Select 'View mail' from the mailbox of the side menu.
- Enter your validation code when prompted.
- Select the new message to read.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.