We have many ways to pay bills. Go on, count them.
You can count on us to make getting your money from A to B quick, simple and easy. Bill paying from anywhere, at anytime, in any number of ways - go ahead, count them.
Online Banking.
The most popular way our members move their money around, Online Banking is fast, convenient and easy to use, and features the latest security protocols including two factor authentication (2FA). If you’re already a member, registering for Online Banking is simple.
Award-winning app.
All the banking you can do online can also be done on our award-winning app. Pay bills via direct transfer, direct debit or BPAY as well as manage your cards and create accounts - any time, anywhere. Download the app now from either Google Play or the Apple App Store, depending on your device.
Credit and debit cards.
The best way to make payments on the go, your Defence Bank Visa Credit or Debit cards are also a great option to pay bills at both in-person outlets and online stores.
Face-to-face.
For face-to-face banking, Defence Bank has the largest on-base branch network in Australia. For added conveience, bills can be paid at your local post office through Bank@Post.
Telegraphic transfers.
We can facilitate a Telegraphic Transfer (or TT, also known as a ‘wire’) to send money to and from international accounts. Accessed in both Online Banking and our award-winning app, telegraphic transfers are an efficient and cost-friendly way to make payments overseas in more than 130 currencies, taking 2-3 business days.
Frequently asked questions
Defence Bank offers financial products and services to not only the Australian Defence Force, but the broader community as well. Defence Bank is one of Australia’s larger member-owned banks.
You can download the app through Google Play or Apple App Store. It's packed full of features and free to download and use.
You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that will be sent to you as a text.
Definitely. If you’re already a member, to open a new account (including new joint accounts) you can log into your app or online banking and follow the below instructions, or you can give us a call on 1800 033 139. If you’re not yet a member, you can join now and open accounts during the set up process.
App
- Login to your app.
- Under the main menu, select Manage Account and tap Joint Account.
- Select Open Joint Account and follow the prompts.
Online Banking
- Login to online banking.
- Under the main menu, select Products and tap Open Account following the prompts.
Find out how to join Defence Bank.