Signpost for many destinations.

Send cash in more than 130 currencies.

Signpost for many destinations.

Access to more than 130 currencies.

Send via Online Banking, our award-winning app or in-branch.

Funds usually 2-3 business days.

Funds received in destination currency.

You can count on Defence Bank to offer you a premium, personalised incoming and outgoing telegraphic transfer (also known as a “wire”) payment service at competitive rates.

What is a telegraphic transfer?

Maybe you would like to make a payment to someone overseas or send a financial gift to a family member or friend living in another country? A telegraphic transfer (TT) is an efficient way to send money overseas in a choice of more than 130 currencies – view currencies here. Your funds are transferred electronically to the beneficiary’s bank account in their local currency. It will normally take two to three business days to reach their bank*. This is a cost effective and fast way to send funds abroad.

Telegraphic transfer features.

  • Access to more than 130 currencies.
  • Send via Defence Bank Online Banking, , Mobile App or Defence Bank branch.
  • Funds usually received by beneficiary bank within 2-3 business days.
  • Secure and cost-effective way to send money overseas.


Sending money - outbound telegraphic transfer.

What details do I need to send a TT?

  • You will need to provide full details of the beneficiary’s bank account, including their IBAN (International Bank Account Number) if they are in Europe.
  • To comply with Australian Government regulations, you must also provide the beneficiary’s full street address.
  • Please note that TTs are sent via a network of correspondent banks, which sometimes levy a small handling charge on your payment. Any such fees are out of the control of Defence Bank and Western Union Business Solutions. Given that a network of banks is used to complete your telegraphic transfer, the time it takes for your payment to be credited cannot be guaranteed.

How do I send a TT?

Simply logon to your online banking account or mobile app, select the Transfer/Pay => International Transfers for online banking or simply select the International tab on the mobile banking app. Continue to follow the prompts to complete your TT.
Note: A TA password may be required, if you do not know your TA password please call our Contact Centre on 1800 033 139 or visit us in branch.

Receiving money - inward telegraphic transfer.

What do I need to do to receive money to my account?

  1. Login to your online banking and select Receiving Money From Overseas under the Transfer/Pay option.
  2. Select the Defence Bank’s Inward Transfer Service link.
  3. Choose the country you are receiving funds from.
  4. Complete the relevant information in the online form and submit.
  5. You will be then presented with the PDF deposit instructions. Please save it for your reference and email it to your payee/ follow payment instructions.
  6. Ask the sender to:
    • present these instructions to their bank when sending the payment to you.
    • deposit the amount into the dedicated account as stated in the instructions in local currency (not in AUD) and instruct bank teller to include payment note <Defence Bank> 00000-Defence Bank <Your name> in the bank’s reference field as specified in the PDF deposit instructions.
    • Register for online banking at our Western Union portal.
*

Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process.

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Promotion starts 16 August 2021 9:00 AM AEST and closes 20 September 2021 11:55 PM AEST. Entry to the Promotion is open to Australian residents in all eligible states/territories who fulfil the method of entry requirements/eligibility requirements. Prize is a AUD$5000 travel voucher for travel within Australia. One (1) year in validity to redeem with Travel Associates, Chirn Park, Queensland. Prize draw 3.00pm 24 September 2021. Winners will be notified via Email or Phone/SMS by 28 September 2021 and published on business.westernunion.com/en-au/.

Defence Bank Limited ABN 57 087 651 385 AFSL/ Australian Credit Licence 234582 has engaged Western Union Business Solutions (Australia) Pty Limited (ACN 150 129 749; AFSL 404092) (“WUBS”) to assist it in fulfilling these services. WUBS does not give you any advice (general, personal or otherwise). Any advice provided to you is given by Defence Bank Limited. Western Union Business Solutions is a business unit of the Western Union Company. 1. Based on periodic comparisons against publicly available rates for comparable services from 4 Australian banks. WUBS will hold a quoted exchange rate for 72 hours. The payment will need to reach WUBS’s nominated account within this time frame for WUBS to honour the quoted rate. 2. For incoming international payments, WUBS processes over 25 currencies fee-free however some exotic or other currencies may attract fees. In some instances, intermediary banks may levy additional fees and/or charges. 3. Whilst we can typically deliver funds to beneficiary banks in 2 to 3 business days (non-exotic currencies), beneficiary banks can sometimes take up to five business days to credit those funds.

Defence Bank has entered into contractual arrangements with Western Union Business Solutions (Australia) Pty Ltd (ACN 150 129 749; AFSL 404092) (“WUBS”) whereby WUBS assists Defence Bank in fulfilling certain foreign exchange and payment services. These services are offered and provided to you by Defence Bank (other than Drafts, which are offered to you directly by WUBS). Please note that fees, charges and terms and conditions apply and may vary depending upon the service. If you are seeking to acquire Drafts, it is important for you to consider the Product Disclosure Statement (“PDS”), and any other relevant WUBS documents before you decide whether or not that financial product is right for you. The Drafts PDS is available from Defence Bank or on the compliance section of the WUBS website (http://business.westernunion.com.au/). The relationship relating to the services described on this website (other than Drafts) is solely between you and Defence Bank. Any advice provided is general in nature and does not take into account your personal objectives, financial situation or needs. WUBS does not give you any advice, general, personal or otherwise. Any advice provided, is provided by Defence Bank or your adviser. This website has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made on this website. WUBS is an operating division of the Western Union Company.

Frequently asked questions.

Any time a member goes overseas, it’s best to let us know so we can be aware of any overseas transaction, or we know why we’re unable to contact you. You can lodge your overseas travel in the app, or by giving us a call.

It’s important to ensure the exact details below are used, especially when the international BSB differs from the domestic BSB.

Beneficiary bank. Cuscal Limited
1 Margaret Street
Sydney NSW 2000
Australia
Cuscal BIC/SWIFT code. CUSCAU2SXXX
BSB. 803-205

Beneficiary account.


Beneficiary name.


Transaction account
number (max 9 digits)

As per account


Intermediary Bank BIC/SWIFT code. NATAAU3303M

It’s also important to note that inbound transfers in Australian dollars require the Cuscal SWIFT code or BIC only. Inbound transfers in foreign currency require both the Cuscal SWIFT code or BIC and the intermediary bank SWIFT code or BIC.

Definitely! Just make sure you’re on top of any fees and charges that may apply.
View fees and charges.

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