What we do as a bank hardly compares to what those in the ADF are asked to commit to for our country. But our commitment to serve those who protect us is equally unwavering. We count on you, so you can count on us.
Now, how can we serve you?
BSB 833 205
BSB 833 205
Welcome.
We count on you, and you can count on us.
Couple looking at a BBQ during a family mealtime
Our life-long bond with the Defence community.
With more than 45 years as Australia’s Defence Bank, we lead the business in developing accounts, loans and services that are Defence-community focused. Exactly what you’ll need for whatever’s ahead.
- Competitive interest rates.
With all profits put back into the business to benefit members, our rates are highly competitive with any other bank or credit union in Australia - compare them for yourself. - We’re a First Home Loan Deposit Scheme provider.
We’re proud to have been selected to provide the Federal Government’s recent helping hand for first home buyers. But be quick - with only 10,000 spots nationally, it’s first in best addressed.
- Jump ship to Navy Health.
Navy Health is a not-for-profit health fund that, like Australia’s Defence Bank, exists for its members, not shareholders. Navy Health provides Defence Bank members with great value health cover, with special offers and discounts available. - Access your money in any way that suits you.
Online Banking, face-to-face banking with Australia’s largest network of on base branches, telephone banking, and our award-winning app. Anywhere, anytime banking including Apple Pay, Garmin Pay, Google Pay, Samsung Pay in the digital wallet.
You can count on us.
More than 30% of us at Defence Bank have a direct, personal link to the Defence community, giving us a deep understanding of your lifestyle and the unique challenges you face, including the way ranks and salaries are structured as well as how ADF-specific life events affect you and your family.
We are thoroughly enmeshed in everything Defence. We are out in front with innovation and diversity of our people. Our charity arm, the Defence Bank Foundation, supports the Defence Community Dogs program for veterans living with PTSD. And that’s only part of the story - the convenience and strength you expect from a large bank, with the community feel and support of a local one.
All Australians who want to show their support for those in Defence are welcome to make Defence Bank their bank. Your immediate family can especially benefit from membership to help them navigate their financial needs around your Defence career. As members, they can also access our suite of loans, accounts, insurances, and investments - for whatever you need, for whatever’s ahead.
Frequently asked questions.
You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that will be sent to you as a text.
You can send a secure message to Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
App.
- Log in to the Defence Bank app.
- Select ‘Contact us’ within the menu.
- Tap ‘Secure Messaging’.
- Select the message icon at the bottom right of screen, select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.
Online Banking.
- Log in to Online Banking.
- Tap on ‘Services’ from the top menu.
- Select ‘Secure Messaging’.
- Select the address from the first drop down menu, type a subject, message and add an attachment if required, then when ready, select 'Send message'.
You can receive a secure message from Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
App.
- Log in to the Defence Bank app.
- Select the 'you have new messages' notification on the home screen.
- Select the message, it will expand to fullscreen for you to read.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.
Online Banking.
- Log in to Online Banking.
- Select 'View mail' from the mailbox of the side menu.
- Enter your validation code when prompted.
- Select the new message to read.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.