General insurance FAQs.

You can make a claim by calling 13 24 80.

You can use a home and contents calculator to find the best figure for your contents.
Calculate now.

You can use a home and contents calculator to find the best figure for your contents.
Calculate now.

While there is no minimum amount, there are some vehicles that we will not cover. Call our Contact Centre on 1800 033 139 to see if our coverage is right for you.

While there is no maximum age, there are some vehicles that we will not cover. Call our Contact Centre on 1800 033 139 to see if our coverage is right for you.

We can organise a quote for you on the spot through our Contact Centre or branch network.

You will need to have a different policy for each property so we can ensure they are properly covered for their individual circumstances.
Find out more.

For a full list of what is covered under Landlord Insurance, you can refer to the Product Disclosure Statement.

A great analogy to think about is if you tipped the room upside down, anything that would fall out counts as contents that can be covered. This also includes cover for incidents like accidental breakage of glass, mirrors and the like, burglary or break in, theft, attempted theft, vandalism and more to give you peace of mind. For more details of excluded contents, you can refer to the Product Disclosure Statement.
View the PDS.

It covers contents in communal residential barracks. If you are living in another type of housing, we can give you a quote for home and contents insurance.
View insurance options.

While there is no temporary option, you can cancel the policy at any time directly through CGU.
View more about Barrack Room insurance.

Contents are covered up to 270 days (from the time of application) if the room is unoccupied.

It may depend on the medical condition. We will run through a brief medical assessment with you on the phone to establish your eligibility while organising a quote.
Find out more.

This product is best suited for personal travel, yes.
Find out more.

We’re unable to start a policy from an overseas location, and the journey must begin and end in Australia.

Be a Navy Health member for life.

Once accepted as a member of Navy Health you are entitled to lifetime membership eligibility. This means you or your family members can join Navy Health in their own right at any time in the future.

You and your family will still be eligible even if you:
• Discharge from the ADF.
• Need a period without private health insurance.
• Would rather wait until later in life to take up private health insurance.

Lifetime eligibility means you will have access to all the benefits of a not-for-profit organisation that ensures benefits are given back to members allowing for lower premiums and higher benefits.

There are no qualifying periods if you are accepted for membership after transferring a current membership from another Australian Registered Private Health Insurer and had an equivalent level of cover, and completed all waiting periods*.

Normal waiting periods will apply to those aspects of Navy Health cover not covered previously by your previous insurer, and for those items specifically nominated within the products as requiring extended waiting periods. Waiting periods will also apply if you join Navy Health after 30 days from leaving your previous health insurer.

Navy Health will not pay immediate benefits at a higher level than those provided by the previous insurer. Navy Health annual limits will be reduced by the amount of benefit already paid by the previous insurer for similar services in the current benefit year of transfer. The Clearance Certificate Application may assist you with your transfer to Navy Health.

*Please note: waiting periods will apply if joining Navy Health after 30 days from leaving your previous health insurer.

Medicare does not cover Ambulance cover and different states have different arrangements. Navy Health includes comprehensive ambulance cover on all policies. We cover 100% benefit for ambulance services within Australia provided by a state or territory registered ambulance service, by either air, sea or land. We do not provide benefits for privately run patient transport services, such as Flying Doctor Services, Care Flight, etc.