Staying safe online.

The following tips have been supplied to enable you to assist Defence Bank to protect your funds when using Online Banking.

  • Ensure you run the latest anti-virus and anti-spyware software at all times.
  • Never provide your password or account details to anyone as a result of an unsolicited email or other form (Defence Bank will never ask for your password).
  • Be on the lookout for suspicious emails or messages, and think before clicking on links or opening attachments.
  • Ensure you are dealing with the correct site - defencebank.com.au - by logging in directly from your browser.
  • Change your password often (do not use obvious options, especially birth dates).
  • Do not disclose or keep a record of your password.
  • Never let anyone see you logging in.
  • Ensure you log out and close down at the end of your Online Banking session, particularly if you are using a common access computer.
  • When you login to Online Banking, confirm your last login details (found on the Welcome screen).
  • If you feel your Online Banking security has been compromised, contact Defence Bank immediately on 1800 033 139 or visit your local branch to arrange a new password.

Some valuable online resources you can use to keep safe online and avoid scams.