Defence Bank is proud to announce its continued success at the 2025 WeMoney Awards, securing the title of Defence Services Bank of the Year for the fourth consecutive year.
This achievement underscores Defence Bank’s unwavering commitment to serving Australia’s Defence community with exceptional banking products and personalised service.
Key highlights from the WeMoney Awards:
- Defence Services Bank of the Year – 4th consecutive win
- Best for Flexibility – Fixed Home Loans – first-time recognition
- Lender of the Year (Defence Services) – Car Loans – 4th consecutive win
- Success across 11 categories.
Roberto Scenna, Defence Bank Chief Executive Officer said, "Winning these awards year after year is a testament to our unwavering commitment to those who serve. Every decision we make – from removing everyday banking fees to introducing flexible loan options – is driven by our purpose to support the Defence community.”
"This year’s recognition for flexibility in fixed home loans is particularly meaningful. It shows that we’re listening to our members and adapting to their needs in a changing financial landscape."
“Our goal is simple: to deliver banking that makes life easier for those who protect us."
"Consistency matters. These awards are a result of clear purpose, disciplined execution and a deep understanding of Defence life.”
“We’re proud to be recognised by WeMoney, but the real measure is the trust our members place in us every day," he said.
Defence Bank’s success at the WeMoney Awards follows a year of strong growth and innovation. Highlights include member-first changes such as removing everyday banking fees, an award‑winning credit card and out‑of‑cycle rate adjustments on DHOAS home loans—all designed to deliver tangible value to Defence families. The bank also recorded leading advocacy metrics, including a Net Promoter Score of +65.
Defence Bank’s vision for 2026 is clear: continue innovating and expanding services tailored to the unique needs of Defence personnel and their families. From flexible home loan options to competitive car finance and everyday banking solutions, Defence Bank remains focused on deepening our connection with the Australian Defence Force and honouring every moment in their banking and life journey.