Family playing cricket in back yard

Protecting the biggest asset of those who protect us.

Family playing cricket in back yard

Contents replacement cover

New for old replacement cover

Covered for temporary accommodation.

Additional limits, exclusions and conditions apply.

Immediate assistance

CGU is available 24/7 to help keep you safe.

Whether you need building insurance, contents insurance or both. We have options for you.

All our policies are provided through one of Australia’s leading insurance companies CGU, so alongside our own knowledgeable and helpful Contact Centre, you know you’re in good hands. 

Your buildings and items will be covered for a range of incidents. Plus, CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.

Includes

  • Theft & vandalism Cover for stolen items and damage to your items from robbery and vandalism, including stolen keys
  • Flood, storm & storm surge Cover for loss or damage to your home and items caused by flood, rainwater run-off, storm, storm surge and tsunami1
  • Rebuilding your home CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event
  • Fire Cover for loss and damage to your home and items caused by fire (including bushfire)
  • Temporary accommodation If your home can't be lived in after a covered event, CGU paysfor temporary accommodation2
  • Emergency repairs If your home needs urgent repairs after an event CGU covers, CGU isavailable 24/7 to help keep you safe
  • Visitors' belongings Cover for your visitors' items (except money) if they're damaged by a covered event in your home (up to $2,500)
  • Liability for injury or damage Cover for your legal liability in some situations if someone’s injured or their property’s damaged (up to $20m).3


Optional Cover

  • Accidental damage Add cover for damage to buildings, fixtures and your belongings from unintentional mishaps around your home.4
  • Valuable contents Increase your cover for some items in your home like art, jewellery and collectables.
  • Motor burnout Add cover for electric motor burnout 5 in fixtures (like air con) and appliances (like washing machines), including parts and labour.
  • Portable contents Choose to cover items like glasses, jewellery, laptops and mobile phones when you take them outside your home.6
  • Choose Building and Contents Plus when you’re getting a quote.
  • Building and Contents Plus gives you: A safety net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.

    Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.

    Plus, higher limits on some inclusions, like food spoilage and landscaping. 

If your home is damaged or destroyed by a covered incident, CGU will cover the cost to repair or rebuild it, up to the sum insured.

Additionally, if you can't live in your home due to damage from a covered incident, CGU help cover the costs of temporary accommodation for up to a year.

Includes

  • Theft & vandalism Cover damage to your home from robbery and vandalism, including stolen keys
  • Flood, storm & storm surge Cover for damage to your home caused byflood, rainwater run-off, storm, storm surge and tsunami+1
  • Rebuilding your home CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event
  • Fire Cover for loss and damage to your home caused by fire (including bushfire)
  • Temporary accommodation If your home can't be lived in after a covered event, CGU paysfor temporary accommodation+2
  • Liability for injury or damage Cover for your legal liability in some situations if someone’s injured or their property’s damaged (up to $20m)+3

 

Optional Cover

  • Accidental damage Add cover for damage to your home from unintentional mishaps, like putting a hole in the wall while moving furniture.
  • Motor burnout Add cover for electric motor burnoutin fixtures and permanently fixed appliances like air con and washing machines, including parts and labour.+4
  • Choose Building Plus when you’re getting a quote.
  • Building Plus gives you: A safety net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.

    Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.

    Plus, higher limits on some inclusions, like landscaping.

Get cover for items in your home, even if you accidentally leave a window or door unlocked.

Additionally, you can add a portable contents option to cover items like laptops or jewellery that might get accidentally lost, damaged or stolen when you're out and about.

Includes

  • Theft & vandalism Cover for stolen items and damage to your items from robbery and vandalism, including stolen keys
  • Flood, storm & storm surge Cover for loss or damage to your items caused byflood, rainwater run-off, storm, storm surge and tsunami^1
  • Fire Cover for loss and damage to your items caused by fire (including bushfire)
  • Temporary accommodation If your home can't be lived in after a covered event, CGU paysfor temporary accommodation^2
  • No excess for food spoilage - If your fridge stops working after a covered event, CGU will pay for spoiled food and prescription medicine^3

 

Optional Cover

  • Accidental damage Add cover for damage to your items from unintentional mishaps in your home.^4
  • Valuable contents Increase your cover for some items in your home like art, jewellery and collectables.
  • Motor burnout Add cover for electric motor burnout^5 in appliances (like washing machines), including parts and labour.
  • Portable contents Choose to cover items like glasses, jewellery, laptops and mobile phones when you take them outside your home.^6
  • Choose Contents Plus when you’re getting a quote.
  • Contents Plus gives you 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Contents Insurance standard.

    Plus, motor burnout and accidental damage automatically included.

    Plus, higher limits on some inclusions, like food spoilage. 

Read the Product Disclosure Statement to see exactly what’s included.

Get a quote

Documents

Important Information

Calculators.

Building and Contents.

1 CGU don’t cover actions of the sea, such as tides and waves.
2 If you have Contents Insurance, and you're renting the home (a tenant), CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home (and it's part of a strata or similar scheme),CGU cover the reasonable costs of temporary accommodation. If you have Building Insurance with CGU Insurance, and you own and live in your home, CGU covers the costs for temporary accommodation that CGU agrees are reasonable and appropriate for you. Additional limits, exclusions and conditions apply.
3 Cover applies if the incident happens at your home (under Building insurance), and away from your home but still in Australia (under Contents insurance).
4 CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
5 CGU cover motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
6 Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.

Building Insurance.

+1 CGU don’t cover actions of the sea, such as tides and waves.
+2 If you have Building Insurance with CGU Insurance, and you own and live in your home, CGU covers the costs for temporary accommodation that CGU agrees are reasonable and appropriate for you. Additional limits, exclusions and conditions apply.
+3 Cover applies if the incident happens at your home (under Building insurance).
+4 CGU covers motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.

Contents insurance

^1 CGU don’t cover actions of the sea, such as tides and waves.
^2 If you have Contents Insurance, and you're renting the home (a tenant), CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home (and it's part of a strata or similar scheme),CGU cover the reasonable costs of temporary accommodation.
^3 CGU pays up to $500 for Contents Standard, or up to $2,000 with Contents Plus.
^3 Cover applies if the incident happens at your home (under Building insurance), and away from your home but still in Australia (under Contents insurance).
^4 CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
^5 CGU cover motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
^6 Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand,check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement and Target Market Determinations.

Defence Bank Limited ABN 57 087 651 385 ABN, AFSL/Australian Credit Licence 234582 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited under the CGU brand ABN 11 000 016 722, AFSL 227681. 

Prezzee eGift Card Campaign - full terms and conditions.

*Offer only available on new eligible insurance policies purchased between Tuesday 27 May 2025 and up to and including Monday 30 June 2025. Limit one Prezzee Smart eGiftCard (referred to as eGiftCard) per insured risk address per 12 months. Where a joint policy occurs, the main policy holder will be provided with the eGiftCard.

Eligible home insurance policies are:
• Defence Bank Building and Contents Insurance
• Defence Bank Building Insurance
• Defence Bank Contents Insurance
• Defence Bank Landlords Insurance
• Defence Bank Comprehensive Plus, Comprehensive and Comprehensive Basics Car Insurance

Ineligible home insurance policies are:
• Barrack Contents Insurance

All Defence Bank directors, staff and their immediate families are not eligible for this promotion.
Promotion valid for new policies only and is not applicable for policy renewals.
Insurance policies must be current and not in arrears at time of eGiftCard being issued.
To be eligible to receive either a $100 or $200 eGiftCard(s), all policies must be purchased through a Defence Bank branch, the Defence Bank Contact Centre or through the Defence Bank website. The eGiftCard will be issued by Prezzee Pty Ltd ABN 16 602 963 422 on behalf of Defence Bank. By participating in the Offer, you consent to Defence Bank sharing your name and email address with Prezzee Pty Ltd for this purpose.

eGiftCards will be issued three weeks after the 21-day cooling off period and is conditional upon first month’s premium being paid. Where a fortnightly payment method is selected, the first two payments must be successful for eGiftCard to be issued. Where annual method is selected, full payment must be received.

eGiftCards will be emailed to the email address linked to the Members insured property policy.
Defence Bank reserves the right to request a Recipient to provide proof of identity and proof of entry validity. These proofs must be in a form suitable for verification by Defence Bank, determined by Defence Bank in its absolute discretion. In the event that a Recipient cannot provide suitable proof, the Recipient will forfeit the Offer in whole and no substitute will be offered.

eGiftCards have a 36-month expiry date for users to exchange Retailer Gift Cards of their choice. The eGiftCards shall be credited with either $100 or $200 (depending on policy type) which may be exchanged for another or multiple participating Retailer Gift Cards up to the value displayed on the eGiftCard available through the Prezzee Service website. There are no fees associated with the eGiftCard. Once the new Retailer Gift Card(s) has been selected new expiry dates will be set and terms and conditions apply to the specific Retailer Gift Cards chosen. eGiftCards are not redeemable for cash and no refunds will be provided for eGiftCards (except as required by law). Use of the eGiftCards is governed by their terms and conditions of use, available at https://www.prezzee.com.au/policies/terms-of-sale/.

Defence Bank reserves the right to cancel, suspend or modify the promotion at any point in time.

 

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Frequently asked questions.

Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home or contents for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.

Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, it would cover you if yourchild accidentally knocked over the TV and broke the screen, or if you accidentally put your foot through the ceiling while in the roof. Whether your building, contents, or both are covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Building Standard policy. If you upgrade to Building Plus, it’s automatically included.

Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.

Bowse more FAQs.