Meaningful lives.

Our flexible, inclusive, and adaptable ways of working support you and provide our people with the opportunity to work with authenticity, belonging and work-life balance.


Flexible work locations to suit your unique needs.

At Defence Bank we value our employees unique needs and embrace flexible working arrangements. Where possible, employees are encouraged to work from a location that best suits their individual ways of working. Defence Bank offers a number of 'work from anywhere roles' and actively promote a positive work/life balance.

We are people-led, and technology-enabled, so that our people can seamlessly work remotely, whether in a home office, a coffee shop, our support office, or one of the multiple exciting branches located on Australian Defence Force bases - we really do mean it when we say anywhere!

Modern support office championing hybrid ways of working.

Our newly refurbished support office is a vibrant and welcoming space that champions flexibility and hybrid ways of working.

Designed in 2021, it features innovative design, activity-based workspaces and state-of-the-art technology. The purpose-built space focuses on enhancing the connection, productivity and wellbeing or our people.

The support office reflects post-2020 health and safety requirements with the implementation of touchless automatic doors and facilities, open office space, hand-sanitising stations and an abundance of natural light.


We understand that our people have varying work styles and through the adoption of activity-based work spaces, the office provides them with the right technology and environment to carry out their activities effectively.

Although employees can come into support office to complete core functions of their role, we encourage them to use in office time to focus on collaborative meetings and activities. These include team meetings, connection activities, brainstorming and innovation sessions, planning activities and working groups.

CBD location.

Located on Level 10, 31 Queen Street Melbourne, our support office provides stunning panoramic views of the Yarra River and surrounds and includes many everyday conveniences.

The building provides access to car park, change rooms, hair dryers, hair straighteners, ironing stations, showers, toilets, day use lockers, and secure bike parking facilities.

Exciting branch locations.

Defence Bank is proud to have the largest on-base network of branches across Australia, with most of them located on Australian Defence Force bases, allowing you to be part of the Defence community and have a close connection to our bank’s purpose.

Branch positions vary with a combination of Member Consultants, Senior Member Consultants, Branch Managers and Mobile Lenders.

Many of our branch teams are defence spouses and the bank works to support their individual work/life balance. Our work from anywhere policy provides greater opportunities for our team to learn varied roles and manage member requests from across the nation. It also assists us to work together with employees to help them transfer if there serving spouse is deployed to another base at which we have a branch so that you can continue your meaningful career even if your partner is relocated.

Working in our branch network is a great opportunity to closely work with the Defence Community to immerse yourself in a dynamic and positive culture and to be part of a bank that is truly making a difference to our members.

A culture of belonging.

Defence Bank is a respectful, safe, transparent, and collaborative environment. We promote a culture of authenticity and belonging – which means you can be confident to yourself every day, share your ideas and views, and don’t be surprised if our executive leaders get to know you by name, and not a number!

We welcome employees from all backgrounds, genders, skill-base, lifestyles, personalities, and ages to provide a variety of understanding and experience to our bank and diverse membership base.

Defence Bank has a high proportion of females, usually above 60%, and as such we are proud to support women in our workplace through parental leave entitlements, military spousal support and equality in our workplace opportunities.

Personal and professional benefits.

Defence Bank’s reward and recognition platform offers discounts at more than 400 retailers both in-store and online, as well as rewards to recognise efforts through retail vouchers, discounts, and more.

  • Recognition of birthdays and service anniversaries.
  • Exclusive discounts on Defence Bank products.
  • CGU and Navy Health insurance discounts.
  • Vaccination and paid pandemic leave.
  • An additional day's leave as a Thank You day in December or January.
  • Annual corporate wardrobe allowance.
  • Superannuation salary sacrifice.
  • Referral rewards.
  • Volunteer and community service leave.
  • Study assistance.
  • Wellbeing programs.
  • Access to EAP through the Uprise platform.

Join Defence Bank. For a career like no other.

View our careers portal for a list of all our unique active job opportunities.

Meaningful purpose.

We are passionately connected to a strong and clear purpose that puts our members at the centre of everything we do.

Meaningful careers.

We empower our people to develop and grow throughout their career and provide opportunities for cross-skilling, progression, and leadership.