Our Purpose sums up why Defence Bank exists. It keeps us focused on being the best Bank we can be.
Our Purpose is to serve those who protect us.
Every day, we support the financial needs of the Defence community, both serving and non-serving.
We’re the bank thar understands that the lives, needs, courage, challenges and commitment of our members is unique.
We provide banking products and services that help create financial security and prosperity.
- It's why we challenge ourselves to continuously learn.
- It's why we question the status quo and seek out new opportunities to continuously improve.
- It's why we keep our members top of mind and seek to be their financial partner.
- It's why we open the doors each day.
And we couldn’t be prouder to do so.
We are a unique bank, for a unique life.
We are an organisation of unique people, serving a unique community.
The promise we make to each other and our members is…
We count on you. And you can count on us.
- It means we're focused on doing what's right.
- It's a declaration of what we, and our members, can expect when dealing with us.
- Our members can count on us to understand their needs, and to put their prosperity and security first.
- Our people can count on Defence Bank, to nurture their talents and wellbeing.
Our principles guide how we ACT.
These principles include:
- We're Accountable; with integrity for our behaviour and decisions and commitment to follow through on what we say we'll do.
- We're Collaborative; working as one team and one organisation, to achieve shared goals.
- We're Transparent; with timely, clear and honest communications regarding what we do.
Our principles unite us.
Together we can deliver a great and consistent member and employee experience.