Our International Travel Insurance plans give you the choice of cover for overseas medical expenses, cancellations, and so much more.
You may also find yourself in need of assistance when travelling in Australia. Our Domestic Travel Insurance plans give you the choice of cover for cancellations, rental car insurance excess, luggage and personal effects and more.
We have a range of plans to suit your travel needs. Our annual multi-trip plans give you the flexibility to travel without the need to take a new policy for every trip.
Call our 24/7 emergency hotline if you run into trouble on holiday.
From overseas: +61 x xxxx xxxx
From Australia: (02) xxxx xxxx
It’s simple and easy to make a claim. Call us to get started.
From Australia: xx xx xx
From overseas: +61 x xxxx xxxx
Read the Product Disclosure Statement to see exactly what conditions apply and read the Target Market Determination.
Dip your toe before you dive in by finding out everything you need to know before you go.
Travel with the peace of mind of knowing that you'll be taken care of if things go wrong while you're away.
Our International Travel Insurance plans give you a choice of cover for overseas medical expenses, cancellations, rental car insurance excess, luggage and personal effects, and more.
Important documents.
Product Disclosure Statement (PDS) – CGU to provide PDS doc
Target Market Determination – CGU to provide Link to TMD
With Domestic Comprehensive and Domestic Cancellation plans, we offer cover if you’re travelling away from home and something unexpected happens, and means you need to rearrange or cancel your trip (like if you get sick while you're away).
When you choose Domestic Comprehensive, we also offer cover for:
This cover has limits and exclusions, so read the Product Disclosure Statement (PDS) for full details of what’s covered.
If you travel Australia a lot, you can choose a domestic multi-trip policy and simplify your travel insurance.
You get cover for a year of travel in Australia, and you can pick a maximum duration limit for all your trips. The shorter your trips, the cheaper your policy.
You won’t have to get a new policy every time you travel, and you can travel as much as you like during the year (as long as each trip is less than the maximum duration limit you chose).
We have a range of plans to suit your travel needs. Our annual multi-trip plans give you the flexibility to travel without the need to take a new policy for every trip. Whether you are planning just one trip this year or several, we have a travel insurance plan to suit your needs. Our International Comprehensive Plan and Domestic Comprehensive Plan are available in a Single Trip or an Annual Multi-Trip policy.
The Annual Multi-Trip option gives you the convenience of taking out just one policy with the flexibility of being able to travel as many times as you like throughout the year.
Our Annual multi-trip:
We have a range of plans to suit your travel needs. Our annual multi-trip plans give you the flexibility to travel without the need to take a new policy for every trip.
Important documents.
Product Disclosure Statement (PDS) – CGU to provide PDS doc
Target Market Determination – CGU to provide Link to TMD
If you need urgent help, you can call us 24/7.
From Australia
xxxx xxx xxx
We can help if:
These services depend on whether your claim is covered by your policy.
We also have numbers you can call from outside Australia. If you're in:
When you call, have your policy number handy and a phone number we can call you back on.
Claim online now through our easy 5-step process:
You can save and return to an incomplete claim for up to 28 days.
Once you've lodged your claim, we'll update you on how it's progressing within 10 working days.
We understand that as a result of your incident, you might already be out of pocket. That's why we try to process claims as quickly as possible.
You'll hear from us within 10 working days from the time we receive your claim.
To check your claim's progress, log into our online claims centre or contact us for more details.