Who can change term deposit renewal instructions via online banking?
Currently only an individual account holder (an account in the name of one person only) can make changes to term deposit renewal instructions via online banking.
Joint account holders cannot change the account to redeem in online banking, however, they can view the renewal information.
A signatory to the account can view the account in online banking, but cannot see the renewal instructions nor make changes in online banking.
Power of Attorney (POA) holders can view the renewal information, but, cannot make any changes in online banking.