How do I increase my daily limit?
You can increase and decrease your daily transfer limit by logging into the Defence Bank app or Online Banking and following these steps:
App.
- Log in to the Defence Bank app.
- Select ‘Manage Accounts’ within the menu.
- Tap ‘Transaction Limits’.
- Select your new ‘External Limit’ (to pay someone with a bank account that's not with Defence Bank), Internal Limit (to pay someone with a Defence Bank account), or ‘Bill Limit’ (BPAY), and click Update.
Online Banking.
- Log in to Online Banking.
- Tap on ‘Settings’ from the top menu.
- Select ‘Transaction Limits’.
- Select your new ‘External Limit’ (to pay someone with a bank account that's not with Defence Bank), Internal Limit (to pay someone with a Defence Bank account), or ‘Bill Limit’ (BPAY), and click ‘Update’.
Once you have increased your daily transfer limit, it will stay at this amount until you manually decrease it. That’s why we recommend you lower your amount immediately after making a big once-off transfer. It’s a good and safe habit to get into.
If you wish to transfer money greater than $20,000, simply contact the team at Australia’s Defence Bank on 1800 033 139 between 8am and 6pm AEST/AEDT Monday to Friday, or visit your local branch.