How do I stop receiving paper statements and get them electronically?

How do I stop receiving paper statements and get them electronically?

Switching to eStatements is a great choice to help our environment. Here’s how you can make the switch yourself.

Online Banking.

  1. Log in to Online Banking.
  2. Select Settings > Manage eCommunications.
  3. Enter your TA password or VIP Security Access code.
  4. Click on Manage eStatements which will expand options for registering (or deregistering) for eStatements.
  5. Once your eStatement preferences have been made, and acknowledgement ticked, click Save. 

Mobile app.

  1. Log into your Mobile app.
  2. Under the menu select Manage Accounts > Manage eStatements
  3. Enter your PIN to continue.
  4. Click on eStatements which expand options for registering (or deregistering) for eStatements.
  5. Once your eStatement preferences have been made, and acknowledgement ticked, click Save.

Alternatively, you can call 1800 033 139 or visit any Defence Bank branch, and we can organise the switch for you.