Why can't I change my business, RSA or child term deposit in Online Banking?
Online Banking changes are only available to sole personal account holders.
If you access an account as a signatory, including:
- A business account
- A child account
- An RSA term deposit
you won't be able to view or change renewal instructions online.
If you need to change your maturity instructions, please contact Defence Bank. Depending on the account type and signing arrangements, instructions may be accepted via secure mail, email, written request or other approved channels.