How do I stop or cancel an existing recuring payment from my Visa card?
To cancel a recurring payment from your Visa Debit or credit card, you should contact the merchant at least 15 days before the next scheduled payment and keep a copy of the cancellation request.
If the merchant does not act in accordance with your instructions you may be able to dispute the transaction. Disputed transactions can be completed over the phone or requested by a secure message in your Online Banking.